This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.
Note that the Statutory & forensic child, youth & family welfare specialisation must be achieved in order to meet the minimum education requirements for child protection and youth justice practice in Victoria. In addition, to meet the minimum education requirements for entry into child protection practice in Victoria, diploma qualifications must be approved by the Australian Community Workers Association (ACWA)
To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.
No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.
CRICOS Code: 102944C
2004 hours over 104 weeks including 140 hours of unpaid work placement
20 hours per week
Must be 18 years or older
Minimum IELTS score of 4.5 or equivalent
Must be physically fit for manual handling
Willing to do a minimum of 120 hours of unpaid work placement (students are required to find a workplacement for themselves. If this proves difficult, Future Academy has workplacement agreements with many providers that may be of assistance).
Note: Students who require skills assessment after graduation will need to do 400 hours of workplacement.
Face to Face
Develop and implement service programs
Develop workplace communication strategies
Analyse impacts of sociological factors on clients in community work and services
Manage and promote diversity
Manage legal and ethical compliance
Facilitate workplace debriefing and support processes
Reflect on and improve own professional practice
Manage work health and safety
Assess co-existing needs
Coordinate complex case requirements
Develop, facilitate and review all aspects of case management
Provide case management supervision
Manage and maintain tenancy agreements and services
Develop quality systems in line with registration standards
Develop social housing enterprise
|Monitor performance of property or facility portfolio|
Please contact email@example.com for more details.
Recognition of Prior Learning is a process through which various forms of evidence of learning (formal and informal) is collected and benchmarked against the requirements of the units of competency that make up a qualification.
At Future Academy, the process starts with an interview of the candidate in order to determine his/her eligibility for RPL. Afterwards, with the assistance of a qualified trainer and assessor, the candidate works on gathering all the necessary pieces of evidence as set about in the qualification’s RPL kit.
For more information on the RPL process, please contact us on firstname.lastname@example.org or 1300 827 188.
Before starting your course, you will be required in certain situations to sit for a LLN test. It is not a pass or fail test, it is designed to find out if you will be needing any special assistance before or during your studies in order to make the best out of your enrolment with us.