Provide Responsible Gambling Services
SITHGAM001

Course Description

This unit describes the performance outcomes, skills and knowledge required to provide responsible gambling services, and to assist those customers who have issues with problem gambling. Responsible gambling services must be provided wherever gambling activities are undertaken. In the hospitality industry, the gambling environment is usually referred to as the gaming area and is provided in a range of venues, such as hotels, motels, clubs, pubs and casinos.

The major forms of gambling are wagering (racing and sport) and gaming (gaming machines, table games, Keno and lotteries). Both forms of gambling are relevant to the hospitality industry. Hospitality venues may operate Totalisator Agency Board (TAB) outlets for wagering on racing and sport events. They may also cover the full range of gaming activities, including operating gaming machines, table games, Keno and lotteries. Responsible provision of gambling services is an essential underpinning skill for all hospitality personnel involved in the sale and service of gambling activities in licensed premises, including the licensee, gaming supervisors and gaming managers when involved in operational gambling activities.

For more information about the course, visit www.training.gov.au

Education and Work Pathways

Potential job outcomes upon completion of this course:

  • Gaming attendant
  • Table gaming attendant
  • Multi-skilled food and beverage attendant
  • Croupier

Locations

  • 22 Russell St, Morley WA 6062
  • 26 Edgar Street, Bowen Hills, Queensland
  • L2/398 Chapel Rd, Bankstown NSW 2200

Fees

Please contact us on 1300 827 188 for information on fees, funding and payment plan options. Fees include all books and materials.

Support Services

During your studies with Future Academy, you will have access to a comprehensive range of support services

 

Code SITHGAM001
Prerequisites None
Duration 1 DAY
Terms N/A
Assessments Case Study
Role Play
Short answers
Delivery Mode Classroom Based Training
Entry Requirements There are no entry requirements for this qualification, however candidates must be 18 years old at the time of enrolment.

How to enrol

Your enrolment is only one step away! Enrolling with Future Academy is easy. Just call one of our friendly staff members on: 1300 827 188.

Apply Online

Disclaimer
Future Academy does NOT guarantee that: –
  • A learner will successfully complete the course. This is subject to completing all the required units of competency.
  •  A learner will obtain an employment outcome as this is outside the control of Future Academy.
  •  A learner will obtain a qualification or a statement of attainment without successfully completing the assessments.