Certificate iii in individual support

Course Description

CHC33015 Certificate III in Individual Support. This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person centred support. To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

For more information about the course, visit www.training.gov.au

Education and Work Pathways

After achieving this qualification, candidates may choose to undertake studies at a higher education level. This course is a pathway into the Certificate IV in Ageing Support and Community Services Training Package.

Potential job outcomes upon completion of this course:

  • Nursing Assistant
  • Community Care Worker
  • Personal Care Worker
  • Residential Care Worker
  • In Home Support Worker
  • Day Program Support Worker


  • 6 Fetherstone Street, Bankstown NSW 2200
  • 22 Russell St, Morley WA 6062
  • 26 Edgar Street, Bowen Hills, Queensland
  • Level 2, 398 Chapel Road, Bankstown NSW 2200
  • L4/403 32 York Street, Sydney NSW 2000
  • 88 Ricketts Road, Mount Wavwrley VIC 3149


Please contact us on 1300 827 188 for information on fees, funding and payment plan options. Fees include all books and materials.


Code HLT33015
Prerequisites None
Duration 40 Weeks
120 hours of work placement
Terms 4
Assessments Case Study
Role Play
Short answer
Delivery Mode Classroom Based Training
work placement
Entry Requirements Candidates must be18 years old at the time of enrolment.

How to enrol

Your enrolment is only one step away! Enrolling with Future Academy is easy. Just call one of our friendly staff members on: 1300 827 188.

We appreciate that choosing the right course is important. If you would like to discuss your career or course contact us on 1300 827 188 or send us an email to info@futureacademy.edu.au with your queries.

Recognition of Prior Learning (RPL)

Students can apply for Recognition of Prior Learning (RPL) for this qualification, and all students will be offered this option upon enrolment into the course. Please talk to one of our support officers for further information.

Apply Online

Language, Literacy and Numeracy requirements (LLN)

We recognise that not all people are able to read, write and perform calculations to the same standard. To help give you an idea of the language, literacy and numeracy skills required to study this course, you should sit for our LLN assessment before enrolment.

Support Services

During your studies with Future Academy, you will have access to a comprehensive range of support services.

Course Structure

Thirteen Units (7) coreand five (6) electiveunits are required for the award of theCHC33015 –Certificate III in Individual Support. Units have been selected in accordance with the packaging rules and are relevant to the work outcome, local industry requirements and qualification level.

The following Units of Competency as identified in the National Community Services Training Package must be successfully completed to attain the Certificate III in Individual Support at Future Academy.

Unit Code Unit Title Core/Elective
CHCCCS015 Communicate and work in health or community services Core
CHCDIV001 Work with diverse people Core
HLTAAP001 Recognise healthy body systems Core
HLTAID006 Provide advanced first aid Core
HLTINF001 Comply with infection prevention and control policies and procedures Core
HLTWHS002 Follow safe work practices for direct client care Core
HLTAMB007 Assess and deliver basic clinical care Core
HLTAAP002 Confirm physical health status Elective
HLTHPS002 Support health professionals in the delivery of care Elective
HLTHPS001 T Take clinical measurements Elective
CHCLEG001 Work legally and ethically Elective
HLTWHS006 Manage personal stressors in the work environment Elective
HLTHPS006 Assist clients with medication Elective
Future Academy does NOT guarantee that: –
  • A learner will successfully complete the course. This is subject to completing all the required units of competency.
  •  A learner will obtain an employment outcome as this is outside the control of Future Academy.
  •  A learner will obtain a qualification or a statement of attainment without successfully completing the assessments.