Certificate III in Business

Course Description

BSB30115 Certificate III in Business. This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

For more information about the course, visit www.training.gov.au

Education and Work Pathways

After achieving this qualification, candidates may choose to undertake studies at a higher education level. This course is a pathway into Certificate IV in Business.

Potential job outcomes upon completion of this course:

  • Customer service advisor.
  • General clerk
  • Data entry operator
  • Payroll officer


  • 22 Russell St, Morley WA 6062
  • 26 Edgar Street, Bowen Hills, Queensland
  • L2/398 Chapel Rd, Bankstown NSW 2200


Please contact us on 1300 827 188 for information on fees, funding and payment plan options. Fees include all books and materials.

Language, Literacy and Numeracy requirements (LLN)

We recognise that not all people are able to read, write and perform calculations to the same standard. To help give you an idea of the language, literacy and numeracy skills required to study this course, you should sit for our LLN assessment before enrolment.


Code BSB30115
Prerequisites None
Duration 24 Weeks
Terms 2
Assessments Case Studies
Written questions
Short answer
Delivery Mode Classroom Based Training
Entry Requirements There are no entry requirements for this qualification, however candidates must be 18 years old at the time of enrolmen

You will be interviewed by Future Academy to assess whether the course you want to enrol in is right for you. This is to ensure you will be able to cope with the demands of the course or so we can find a course more suited to what you want.


How to enrol

Your enrolment is only one step away! Enrolling with Future Academy is easy. Just call one of our friendly staff members on: 1300 827 188.

We appreciate that choosing the right course is important. If you would like to discuss your career or course contact us on 1300 827 188 or send us an email to info@futureacademy.edu.au with your queries.

Recognition of Prior Learning (RPL)

Students can apply for Recognition of Prior Learning (RPL) for this qualification, and all students will be offered this option upon enrolment into the course. Please talk to one of our support officers for further information.

Apply Online

Support Services

During your studies with Future Academy, you will have access to a comprehensive range of support services.

Course Structure

Twelve Units (1) core and five (11) elective units are required for the award of the BSB30115 – Certificate III in Business. Units have been selected in accordance with the packaging rules and are relevant to the work outcome, local industry requirements and qualification level.

The following Units of Competency as identified in the National Business Training Package must be successfully completed to attain the Certificate III in Business at Future Academy.

Unit Code Unit Title Core/Elective
BSBWHS302 Apply knowledge of WHS legislation in the workplace Core
BSBADM311 Maintain business resources Elective
BSBCMM301 Process customer complaints Elective
BSBCUS301 Deliver and monitor a service to customers Elective
BSBDIV301 Work effectively with diversity Elective
BSBFIA301 Maintain financial records Elective
BSBFLM303 Contribute to effective workplace relationships Elective
BSBFLM305 Support operational plan Elective
BSBINM301 Organise workplace information Elective
BSBITU301 Create and use databases Elective
BSBITU304 Produce spreadsheets Elective
BSBITU306 Design and produce business documents Elective
Future Academy does NOT guarantee that: –
  • A learner will successfully complete the course. This is subject to completing all the required units of competency.
  •  A learner will obtain an employment outcome as this is outside the control of Future Academy.
  •  A learner will obtain a qualification or a statement of attainment without successfully completing the assessments.